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News
Aug 31, 2016

Complaint about charity collection bag not upheld in last FRSB adjudication
News
Aug 04, 2016

FRSB upholds ‘No bags’ complaint against Clothes Aid & NSPCC

The Fundraising Standards Board (FRSB) has upheld a complaint against Clothes Aid and the NSPCC in one of its last…
News
Jul 08, 2016

Fundraising complaints line opens in Scotland
News
Jul 05, 2016

FRSB reveals 66,814 charity fundraising complaints reported in 2015
News
May 20, 2016

FRSB turns down complaint but issues guidance recommendation
News
Mar 17, 2016

FRSB adjudication warns charities to document complaint communications
News
Jul 09, 2015

Direct marketing and public collections dominated 2014 complaints about fundraising, says FRSB report
News
Feb 25, 2015

‘Encourage complaints’ to boost donors’ trust, charities told
Blogs
Jul 06, 2011

Why I love complaints
Blogs
Jul 20, 2010

Why the donor, supporter or customer isn’t always right

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