Whistleblowing disclosures to Charity Commission rise 72% in a year
The Charity Commission received 561 whistleblowing disclosures between 1 April 2023 and 31 March 2024 – an increase of 72%,…
complaints
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Majority of donors more confident supporting charities displaying Fundraising Badge
73% of donors are more confident supporting charities that display the Fundraising Badge, according to research shared in the Fundraising…
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Regulator data shows ‘marked increase’ in complaints about door-to-door fundraising
For the first time, door-to-door fundraising has generated more complaints than any other method made both directly to the Fundraising…
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Regulator launches survey ahead of reviewing fundraising complaints reporting
The Fundraising Regulator has launched a survey to help it understand how charities currently use the information it shares about fundraising complaints,…
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Fundraising complaints rise but remain lower than pre-pandemic levels
The Fundraising Regulator’s Annual Complaints Report shows that it received 1,080 complaints in 2021/2 – a 19% increase on the…
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Online fundraising complaints up by 252% during the pandemic
In the year that much fundraising shifted online due to restrictions in the face of the pandemic, complaints about online…
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CIoF expels member over sexual harassment complaint & announces new independent review
The CIoF has concluded that there have been clear organisational failings in its handling of sexual harassment allegations, and announced…
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Complaints to Fundraising Regulator rise 13%
The Fundraising Regulator received 836 complaints – issues unresolvable by the charity involved – in 2019/20, up 13% on the…