Law / policy
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Marks and Spencer is a very customer-centred company. Does it let customers design their clothes?
Donor-centred or beneficiary-centred. There has been much debate. I have argued on Facebook with my good friend Ian MacQuillin. He…
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Unacceptable behaviour by donors, condoned by charities: an update
In April, I wrote a blog post that was very widely read. Essentially, it said two things. 1) Some fundraisers…
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Regulator finds Presidents Club in breach of Code
The Fundraising Regulator has found the Presidents Club in breach of the Code of Fundraising Practice, for failing to monitor…
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Diverse list of “brilliant charity speakers” is built over a weekend
A practical tool to help boost the number of women speakers at charity conferences has been crowdsourced in just over…