donors
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Unacceptable behaviour by donors, condoned by charities: an update
In April, I wrote a blog post that was very widely read. Essentially, it said two things. 1) Some fundraisers…
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Active listening helps to build strong relationships with donors
Fundraisers are often taught and trained to be great writers and speakers to inspire, motivate and to build strong relationships…
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Stop listening to your supporters
They’re just trying to rationalise. (Tell you rational-lies!) Fundraising consultant Bernard Ross gets serious in part two of this #BlogOff,…
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A short, succinct guide to the Commission the Donor Experience and its output
If you give a donor a great experience when she supports her charity, she will feel great, will give more,…