Keeping volunteers: a guide to retaining good people

You know that recruiting volunteers is time-consuming and costly, so it’s much better to invest in those you already have. You need to make them feel at home, wanted and valued.

This guide shows you how to nurture your best volunteers, and looks at reasons why they might become dissatisfied and disappear – and how to address those problems so you don’t lose volunteers.

The book goes through all aspects of handling volunteers, from welcoming them to the team, to dealing with volunteer burnout. It analyses the reasons why volunteers choose to give up volunteering and sets out ways to prevent this happening.

Relying on hundreds of programme experiences and studies from around the world, “Keeping Volunteers” is the first globally-based examination of effective techniques for ensuring that volunteers feel valued, recognised and connected with the organisation’s mission.

Who is this book for?

With case studies and examples from around the world, this is the ultimate guide for every charity that relies on and values its volunteers.

Anyone who uses or needs regular, committed volunteers must read this book.

Reviews

“A thoughtful, easy-to-read, and totally practical book on a subject of critical interest to every volunteer program manager.”
Susan J. Ellis

See also

• Recruiting volunteers: attracting the people you need (2002)